User Friendly Control Panel Centralized Control You can handle all your Windows and Unix customers from one place. H-Sphere control panel provides a comprehensive web interface to manage all your servers, customers, plans, accounts and settings.
Intuitive Plan Wizards H-Sphere's plan creation wizards will help you to create and edit hosting plans step by step. They make it easy to add or remove resources, set or edit prices, and configure other plan parameters.
Integrated support center Customers can report their problems without leaving their control panel by means of enhanced Trouble Ticket System. Incoming trouble tickets can be picked up by or assigned to different tech support members. You can search and sort trouble tickets, keep them on hold, send to multiple users, add attachments. EIRCA has further expanded H-Sphere to allow you to disable the trouble ticket center and replace it with your own. This is done via Support Selector, which is very handy for companies who already have their own support infrastructure in place. End user support, offered with EIRCA's reseller plans, can be done via either H-Sphere's system or your own. Additional costs for end user support may be incurred for support via your own ticket system. Contact the Sales Team for more information.
Multiple skins for users Customers can choose between multiple designs:
Moreover, you can set your own scheme and color settings: choose icon set, text and button colors and more.
Multiple accounts per one user H-Sphere provides a three-tier system of accounts. The first tier is the user, which corresponds to a Unix or Windows account. The second tier is the account proper; this is what counts when you pay for H-Sphere licenses. One user can have several accounts, which allows a user to subscribe both to a Windows plan and to a Unix plan. The third tier is the domain, which corresponds to one site. A user can host several sites within one account.
Ability to change account settings From their control panels, users can change their plan (Reseller/admin can disable this functionality if they choose to), billing period, billing profile, disk quota and traffic.
User friendly invoice format The readability of user invoices has been significantly improved. Invoices contain explanations to almost every item they are charged for. These explanations/descriptions can be set by the reseller/admin as they see fit.
Complete set of web hosting tools The user control panel comes with a complete range of tools a customer may need to create, configure, launch, and promote a website. These include:
Integrated PHP/MySQL Applications Users can easily set up over 20 PHP/MySQL applications, such as Blogs, CMS & Portals, Forums, E-Commerce etc., directly in their user CP with the help of EasyApp Collection.
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